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Launch Campaign and Offer

1. How does Mintegral guarantee the quality of traffic?
  • Mintegral regularly conducts a strict set of reviews to ensure the authenticity of the developers’ information. Also, if a developer is found to be cheating or abusing the system, they will be removed immediately.
  • Mintegral has created an in-house anti-fraud logic to monitor traffic and detect anomalies in real-time.

2. Why does the actual spend exceed the budget limit?

  • Check if the CPI/TCPE bid is too high or the ROAS goal is too low. 
  • Check whether the budget was changed recently.
  • Based on the attribution window, there will be some tail-end traffic still coming in. If you need to meet certain fixed budget limits, we recommend that you lower the budget.
  • After checking the above solutions, if you are still having problems, please contact your Account Manager for further help.

3. Why is there still data coming in after the offer has already been stopped?

In a normal attribution window, the impressions or clicks generated before the offer is stopped will usually have a latency in the attribution data. Please note that Mintegral will settle the cost within 48 hours of the offer's end date.

4. Why am I only seeing click data but no conversion data?

  • Check if the tracking URL has passed the testing phase.
  • In case only a few clicks were captured, no actual installation may have happened yet.
  • If the offer was set up as a CPC/CPM campaign, the tracking link test will automatically pass; if the tracking link is not set, it is expected that no conversions will occur.
  • If, after checking the above solutions, you are still having problems, please contact your Account Manager for further help.

5. How can I get the API Key?

You can find the API Key by going to the "Account - User Management - Basic Information" page. (Please note that only admin accounts have permission to view.)

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Last modified: 2025-07-04