Here are some common issues<\/strong> users run into when attempting to create events to track and setting up postbacks.<\/p>\n

No Download Action after Click Test\u200b<\/a><\/h3>\n
\n
Make sure to use a standard mobile browser to open the QR code.<\/li>\n<\/ol>\n
Tracking URL Test Failed \u200b<\/a><\/h3>\n
\n
Check (by device ID) whether the advertiser received the click; if no click was received, check whether the macros (see Macro<\/a>) in the tracking URL are correct, or check whether the data transferred meets the advertiser's requirements.<\/li>\n
Check (by device ID) whether the MMP or the advertiser has received the activation or event. If not, advertisers who use MMP platforms need to check if there are any device compatibility issues with the SDK integration.<\/li>\n
Check whether the application download URL is correct.<\/li>\n
Check whether postback is enabled on the third-party side, or check whether the advertiser’s server sent the postback.<\/li>\n
For Adjust and AppsFlyer, check whether there is a reject postback notification.<\/li>\n
There may be delays in receiving postbacks from third parties (normally no longer than 1h).<\/li>\n<\/ol>\n
Incorrectly Passed Data \u200b<\/a><\/h3>\n
\n
Check whether the tracking URL macros are correct (see Macro<\/a>).<\/li>\n
Check whether the tracking URL parameters are supported by the MMP or advertiser.<\/li>\n<\/ol>\n
\n
After following these instructions, if you're still having trouble, contact your Account Manager if you have one, or email us at growth@mintegral.com<\/a> (outside of the United States) or growth.us@mintegral.com<\/a> (in the United States).<\/p>\n<\/blockquote>\n<\/div>\n<\/main>","child":[]},{"id":"578375","string_id":"jjEbiDkq","name":"Mintegral Pixel Integration","type":"1","status":"1","slug":"Mintegral-Pixel","parent_id":"475934","add_time":"1753726976","update_time":"1753756554","icon":"","desc":"
This article guides users to integrate Mintegral's Pixel<\/strong> for different scenarios:<\/p>\n
\n
\n
Shopify via Google Tag Manager<\/strong><\/a>: For advanced Shopify users that also use Google Tag Manager<\/strong>, this is usually the best setup as it gives you more control and advanced tracking options.<\/span><\/p>\n<\/li>\n
\n
Directly into Shopify<\/strong><\/a>: For basic Shopify users espcially without Google Tag Manager<\/strong>, this is usually the best option as it keeps tracking simple.<\/span><\/p>\n<\/li>\n
\n
Directly into Google Tag Manager<\/strong><\/a>: For non-Shopfiy users who use Google Tag Manager<\/strong>, this is your best option for tracking events. <\/span><\/p>\n<\/li>\n
\n
Directly into Website (non-Shopify)<\/strong><\/a>: For non-Shopify, non-Google Tag Manager users<\/strong>, this is your best option for tracking events.<\/span><\/p>\n<\/li>\n<\/ul>\n
\n
After following the guides above, if you're still having issues, please contact your Account Manager if you have one, or email us at growth@mintegral.com<\/a> (outside of the United States) or growth.us@mintegral.com<\/a> (in the United States) for further assistance.<\/span><\/p>\n<\/blockquote>","child":[{"id":"578376","string_id":"YsDeBXaF","name":"Shopify Integration via Google Tag Manager","type":"2","status":"1","slug":"Shopify-Integration-via-Google-Tag-Manager","parent_id":"578375","add_time":"1753727420","update_time":"1755130734","icon":"","desc":"","child":[]},{"id":"578399","string_id":"wKm1sYPO","name":"Shopify Integration w\/o Google Tag Manager","type":"2","status":"1","slug":"Shopify-Integration-wo-Google-Tag-Manager","parent_id":"578375","add_time":"1753734642","update_time":"1754660981","icon":"","desc":"","child":[]},{"id":"578400","string_id":"lUJZkEny","name":"Google Tag Manager Integration","type":"2","status":"1","slug":"Google-Tag-Manager-Integration","parent_id":"578375","add_time":"1753735626","update_time":"1753738373","icon":"","desc":"","child":[]},{"id":"578401","string_id":"wySapbgK","name":"Direct Integration to Website (non-Shopify)","type":"2","status":"1","slug":"Mintegral-Pixel-Direct-Integration","parent_id":"578375","add_time":"1753737267","update_time":"1753740046","icon":"","desc":"","child":[]}]}]},{"id":"475936","string_id":"2o9ixcNH","name":"Analyze & Optimize","type":"1","status":"1","slug":"account-analysis","parent_id":"0","add_time":"1747028479","update_time":"1752149079","icon":"\/docker_production\/nvnnj2\/content_icon\/2o9ixcNH?rand=1306912269","desc":"","child":[{"id":"553991","string_id":"AWyvpGrJ","name":"Report User Guide","type":"1","status":"1","slug":"Report-User-Guide","parent_id":"475936","add_time":"1752149070","update_time":"1755130863","icon":"","desc":"
This section mainly includes detailed user guides for<\/p>\n
\n
Performance Monitor Report<\/a><\/li>\n
Cohort Report<\/a><\/li>\n
Creative Monitor Report<\/a><\/li>\n<\/ul>\n
As the Event Monitor Report is still under ongoing optimization, its user guide is not available for now.<\/p>","child":[{"id":"553992","string_id":"NTeI7gPn","name":"Performance Monitor","type":"2","status":"1","slug":"Performance-Monitor","parent_id":"553991","add_time":"1752149084","update_time":"1755131094","icon":"","desc":"","child":[]},{"id":"554818","string_id":"H1IkCV1j","name":"Cohort Report","type":"2","status":"1","slug":"Cohort-Report","parent_id":"553991","add_time":"1752227984","update_time":"1755131227","icon":"","desc":"","child":[]},{"id":"557550","string_id":"rB15sKWr","name":"Creative Monitor","type":"2","status":"1","slug":"Creative-Monitor","parent_id":"553991","add_time":"1752566841","update_time":"1755131365","icon":"","desc":"","child":[]}]},{"id":"475983","string_id":"W9UfF9A6","name":"General UA Tips","type":"2","status":"1","slug":"user-acquisition-tips","parent_id":"475936","add_time":"1747029010","update_time":"1755131516","icon":"","desc":"","child":[]},{"id":"541962","string_id":"YJo4PLwO","name":"Sub-Source Optimization Video Guide","type":"2","status":"1","slug":"sub-source-bidding","parent_id":"475936","add_time":"1750937711","update_time":"1755131720","icon":"","desc":"","child":[]},{"id":"542674","string_id":"RPMXCSgv","name":"Blacklist Configuration Guide","type":"2","status":"1","slug":"blacklist-configuration","parent_id":"475936","add_time":"1751010920","update_time":"1755131878","icon":"","desc":"","child":[]},{"id":"542685","string_id":"LfNRvkO7","name":"Campaign Optimization","type":"2","status":"1","slug":"campaign-optimization","parent_id":"475936","add_time":"1751011933","update_time":"1752566870","icon":"","desc":"","child":[{"id":"552573","string_id":"PxByRF6R","name":"Target ROAS Campaign Optimization Suggestion","type":"2","status":"1","slug":"Target-ROAS-Campaign-Optimization-Suggestion-rtv4","parent_id":"542685","add_time":"1752052891","update_time":"1752053037","icon":"","desc":"","child":[]},{"id":"552574","string_id":"mARWM7M5","name":"Target CPE Campaign Optimization Suggestion before Set-up","type":"2","status":"1","slug":"Target-CPE-Campaign-Optimization-Suggestion-before-Setup","parent_id":"542685","add_time":"1752052935","update_time":"1752053042","icon":"","desc":"","child":[]},{"id":"552576","string_id":"ssy6Mmte","name":"Target CPE Campaign Optimization Suggestions","type":"2","status":"1","slug":"Target-CPE-Campaign-Optimization-Suggestions-MejW","parent_id":"542685","add_time":"1752053019","update_time":"1752053064","icon":"","desc":"","child":[]}]},{"id":"593410","string_id":"amZBSwQy","name":"Instruction for \"Average Daily Budget\" Feature","type":"2","status":"1","slug":"Instruction-for-Average-Daily-Budget-Feature","parent_id":"475936","add_time":"1755250523","update_time":"1755250949","icon":"","desc":"","child":[]}]},{"id":"475937","string_id":"4BjdPOGg","name":"API","type":"1","status":"1","slug":"api-integration","parent_id":"0","add_time":"1747028487","update_time":"1752149074","icon":"\/docker_production\/nvnnj2\/content_icon\/4BjdPOGg?rand=798166232","desc":"","child":[{"id":"479127","string_id":"uWehg4sj","name":"API Introduction","type":"1","status":"1","slug":"introduction","parent_id":"475937","add_time":"1747215305","update_time":"1756312883","icon":"","desc":"
The links below will take you to where you need to be to learn about managing, using, and integrating the Mintegral API. <\/p>","child":[{"id":"482123","string_id":"dvxF1xbk","name":"API Overview","type":"2","status":"1","slug":"quick-start-api","parent_id":"479127","add_time":"1747292959","update_time":"1756318503","icon":"","desc":"","child":[]},{"id":"546638","string_id":"4rcxfnmq","name":"Advertiser Registration & API Key","type":"2","status":"1","slug":"register-and-get-api-key","parent_id":"479127","add_time":"1751443045","update_time":"1756318518","icon":"","desc":"","child":[]},{"id":"482122","string_id":"J1zWKHlM","name":"API Token","type":"2","status":"1","slug":"token-api","parent_id":"479127","add_time":"1747292959","update_time":"1756318577","icon":"","desc":"","child":[]}]},{"id":"482236","string_id":"mVKBzT3N","name":"API: Account","type":"1","status":"1","slug":"account","parent_id":"475937","add_time":"1747293140","update_time":"1756313687","icon":"","desc":"
This technical guide shows you how to check your Mintegral account balances using the Mintegral API and token. <\/p>","child":[{"id":"482247","string_id":"Wqu7yrrq","name":"API: Use Mintegral Token to Get Account Balance (Technical Guide)","type":"2","status":"1","slug":"account-balance-api","parent_id":"482236","add_time":"1747293157","update_time":"1756318669","icon":"","desc":"","child":[]}]},{"id":"482284","string_id":"MaQmuiRd","name":"API: Launching Campaigns (Technical Guides)","type":"1","status":"1","slug":"ad","parent_id":"475937","add_time":"1747293231","update_time":"1756316616","icon":"","desc":"
These are technical guides on how to use your Mintegral API key to manage and update your creative campaigns in your app our website. <\/p>","child":[{"id":"482302","string_id":"D1Ou7015","name":"API: Managing Campaigns (Technical Guides)","type":"2","status":"1","slug":"about-ad","parent_id":"482284","add_time":"1747293257","update_time":"1756318728","icon":"","desc":"","child":[]},{"id":"482303","string_id":"Y4K76Hg3","name":"API: Retrieve Campaign List (Technical Guide)","type":"2","status":"1","slug":"get-campaign-list-api","parent_id":"482284","add_time":"1747293257","update_time":"1756318817","icon":"","desc":"","child":[]},{"id":"482304","string_id":"JvFcUKMl","name":"API: Creating Campaigns (Technical Guide)","type":"2","status":"1","slug":"create-ad-campaign-api","parent_id":"482284","add_time":"1747293257","update_time":"1756318865","icon":"","desc":"","child":[]},{"id":"482305","string_id":"8JaaBARp","name":"API: Updating Campaigns (Technical Guide)","type":"2","status":"1","slug":"update-campaign-api","parent_id":"482284","add_time":"1747293257","update_time":"1756318904","icon":"","desc":"","child":[]}]},{"id":"482351","string_id":"xXyqbIM6","name":"API: Launching Offers (Technical Guides)","type":"1","status":"1","slug":"ad-unit-api","parent_id":"475937","add_time":"1747293297","update_time":"1756317742","icon":"","desc":"","child":[{"id":"482362","string_id":"QRkDSYMc","name":"API: Overview of Managing Offer (Technical Guides)","type":"2","status":"1","slug":"about-ad-offer-api","parent_id":"482351","add_time":"1747293315","update_time":"1756317549","icon":"","desc":"","child":[]},{"id":"482365","string_id":"25WyPDOL","name":"API: Retrieving Offer List (Technical Guide)","type":"2","status":"1","slug":"retreive-ad-offer-list-api","parent_id":"482351","add_time":"1747293315","update_time":"1756317710","icon":"","desc":"","child":[]},{"id":"482364","string_id":"AQgMD5KH","name":"API: Creating Offers (Technical Guide)","type":"2","status":"1","slug":"create-ad-unit-api","parent_id":"482351","add_time":"1747293315","update_time":"1756318454","icon":"","desc":"","child":[]},{"id":"482368","string_id":"ekLuKKMv","name":"API: Managing Offers (Technical Guide)","type":"2","status":"1","slug":"manage-offer-api","parent_id":"482351","add_time":"1747293316","update_time":"1756318439","icon":"","desc":"","child":[]},{"id":"482366","string_id":"dLrb3YxM","name":"API: Managing Bids (Technical Overview)","type":"2","status":"1","slug":"update-bid-api","parent_id":"482351","add_time":"1747293315","update_time":"1756318418","icon":"","desc":"","child":[]},{"id":"482363","string_id":"QcqQfl6M","name":"API: Updating Budgets (Technical Guide)","type":"2","status":"1","slug":"update-budget-api","parent_id":"482351","add_time":"1747293315","update_time":"1756318407","icon":"","desc":"","child":[]},{"id":"482370","string_id":"uAejk5bl","name":"API: Updating Promotion Status For Offers","type":"2","status":"1","slug":"update-ad-unit-status-api","parent_id":"482351","add_time":"1747293316","update_time":"1756318394","icon":"","desc":"","child":[]},{"id":"482375","string_id":"NPxxIYOk","name":"API: Managing Publishers as Advertiser (Technical Guide)","type":"2","status":"1","slug":"update-traffic-delivery-status-api","parent_id":"482351","add_time":"1747293317","update_time":"1756319396","icon":"","desc":"","child":[]},{"id":"482374","string_id":"C9zVJkAn","name":"API: Updating Tracking URL (Technical Guide)","type":"2","status":"1","slug":"update-tracking-url","parent_id":"482351","add_time":"1747293317","update_time":"1756319645","icon":"","desc":"","child":[]},{"id":"482369","string_id":"33ToGnxO","name":"API: Updating Creatives (Technical Guide)","type":"2","status":"1","slug":"update-creative-asset-api","parent_id":"482351","add_time":"1747293316","update_time":"1756319876","icon":"","desc":"","child":[]},{"id":"482361","string_id":"AXTVNVko","name":"API: Updating Audience Targets (Technical Guide)","type":"2","status":"1","slug":"update-ad-unit-audience-targeting-api","parent_id":"482351","add_time":"1747293315","update_time":"1756320183","icon":"","desc":"","child":[]},{"id":"482373","string_id":"ljufxk3L","name":"API: Updating Target Goals (Technical Guide)","type":"2","status":"1","slug":"update-optimization-objective-api","parent_id":"482351","add_time":"1747293317","update_time":"1756320412","icon":"","desc":"","child":[]}]},{"id":"482378","string_id":"VTSJnArt","name":"API: Event","type":"1","status":"1","slug":"event-api","parent_id":"475937","add_time":"1747293339","update_time":"1756322107","icon":"","desc":"","child":[{"id":"482389","string_id":"OE2Ov1gC","name":"API: Obtain Events (Technical Guide)","type":"2","status":"1","slug":"get-event-api","parent_id":"482378","add_time":"1747293358","update_time":"1756322374","icon":"","desc":"","child":[]}]},{"id":"482406","string_id":"DKRg9DJo","name":"API: Creative Set (Technical Guide","type":"1","status":"1","slug":"creative-group-api","parent_id":"475937","add_time":"1747293380","update_time":"1756320540","icon":"","desc":"","child":[{"id":"482421","string_id":"Hpf7BP6A","name":"API: Retrieving Creative Set Data (Technical Guide)","type":"2","status":"1","slug":"get-creative-set-data-api","parent_id":"482406","add_time":"1747293389","update_time":"1756326810","icon":"","desc":"","child":[]},{"id":"482418","string_id":"lCjO8Epv","name":"API: Creating Creative Sets (Technical Guide)","type":"2","status":"1","slug":"create-creative-set-api","parent_id":"482406","add_time":"1747293389","update_time":"1756327029","icon":"","desc":"","child":[]},{"id":"482417","string_id":"3zfP5u7n","name":"API: Deleting Creative Sets (Technical Guide)","type":"2","status":"1","slug":"delete-creative-group-api","parent_id":"482406","add_time":"1747293389","update_time":"1756327217","icon":"","desc":"","child":[]},{"id":"482420","string_id":"Kf6K87Xv","name":"API: Updating Creative Sets (Technical Guide)","type":"2","status":"1","slug":"update-creative-group-api","parent_id":"482406","add_time":"1747293389","update_time":"1756327366","icon":"","desc":"","child":[]},{"id":"482419","string_id":"plBOKAsZ","name":"API: Retrieving Creative Info (Technical Guide)","type":"2","status":"1","slug":"get-creative-info-api","parent_id":"482406","add_time":"1747293389","update_time":"1756327690","icon":"","desc":"","child":[]}]},{"id":"482498","string_id":"Q4CNPQ7L","name":"API: Managing Creatives (Technical Guides)","type":"1","status":"1","slug":"creative-asset-api","parent_id":"475937","add_time":"1747293466","update_time":"1756320604","icon":"","desc":"","child":[{"id":"482522","string_id":"UbKHUAiz","name":"API: Overview on Managing Creatives (Technical Guides)","type":"2","status":"1","slug":"about-creative-asset-api","parent_id":"482498","add_time":"1747293480","update_time":"1756320865","icon":"","desc":"","child":[]},{"id":"482520","string_id":"6dTDWUsr","name":"API: Uploading Creatives (Technical Guide)","type":"2","status":"1","slug":"upload-creative-asset","parent_id":"482498","add_time":"1747293480","update_time":"1756321175","icon":"","desc":"","child":[]},{"id":"482521","string_id":"pnRBjw5U","name":"API: Retrieving Creative Lists (Technical Guide)","type":"2","status":"1","slug":"get-creative-asset","parent_id":"482498","add_time":"1747293480","update_time":"1756321380","icon":"","desc":"","child":[]}]},{"id":"482540","string_id":"eoNAYJ4O","name":"Reporting API","type":"1","status":"1","slug":"report","parent_id":"475937","add_time":"1747293498","update_time":"1751532943","icon":"","desc":"","child":[{"id":"482552","string_id":"ozny6CWA","name":"Advanced Performance Reporting","type":"2","status":"1","slug":"advanced-ad-delivery-report","parent_id":"482540","add_time":"1747293511","update_time":"1755596231","icon":"","desc":"","child":[]},{"id":"482550","string_id":"mIt7z74z","name":"Acquire App Name","type":"2","status":"1","slug":"get-app-name","parent_id":"482540","add_time":"1747293510","update_time":"1751532951","icon":"","desc":"","child":[]}]},{"id":"482564","string_id":"MqM7T2E1","name":"Audience","type":"1","status":"1","slug":"audience-package","parent_id":"475937","add_time":"1747293525","update_time":"1751450609","icon":"","desc":"","child":[{"id":"482574","string_id":"AP9kFDQS","name":"Get Audience List","type":"2","status":"1","slug":"get-audience-package-list","parent_id":"482564","add_time":"1747293537","update_time":"1752736105","icon":"","desc":"","child":[]},{"id":"482573","string_id":"vI42OU6f","name":"Upload Audience File","type":"2","status":"1","slug":"upload-audience-package-file","parent_id":"482564","add_time":"1747293536","update_time":"1753342274","icon":"","desc":"","child":[]},{"id":"482572","string_id":"XAYESIEx","name":"Create Audience","type":"2","status":"1","slug":"create-audience-package","parent_id":"482564","add_time":"1747293536","update_time":"1753769045","icon":"","desc":"","child":[]},{"id":"559608","string_id":"Xu1Y8I18","name":"Update Audience","type":"2","status":"1","slug":"update-audience-package","parent_id":"482564","add_time":"1752736102","update_time":"1752736592","icon":"","desc":"","child":[]},{"id":"482571","string_id":"Hq8l9DGC","name":"Delete Audience","type":"2","status":"1","slug":"delete-audience-package","parent_id":"482564","add_time":"1747293536","update_time":"1752736105","icon":"","desc":"","child":[]}]},{"id":"482594","string_id":"fP5JYjKU","name":"Appendix","type":"1","status":"1","slug":"appendix","parent_id":"475937","add_time":"1747293551","update_time":"1751450612","icon":"","desc":"","child":[{"id":"482618","string_id":"40t6tkxs","name":"Enumeration Values","type":"2","status":"1","slug":"enumeration","parent_id":"482594","add_time":"1747293564","update_time":"1751450622","icon":"","desc":"","child":[]},{"id":"482616","string_id":"JUNI5L9A","name":"Error Code","type":"2","status":"1","slug":"error-code","parent_id":"482594","add_time":"1747293564","update_time":"1751450664","icon":"","desc":"","child":[]},{"id":"482617","string_id":"yC5oPHSY","name":"Tracking","type":"2","status":"1","slug":"tracking","parent_id":"482594","add_time":"1747293564","update_time":"1751450683","icon":"","desc":"","child":[]},{"id":"546841","string_id":"KEZN8PSP","name":"Creatives Dimension","type":"2","status":"1","slug":"Creatives-Dimension","parent_id":"482594","add_time":"1751448709","update_time":"1751450616","icon":"","desc":"","child":[]}]}]},{"id":"475938","string_id":"rDHL0uEG","name":"Policies & Specification","type":"1","status":"1","slug":"policy-and-guideline","parent_id":"0","add_time":"1747028510","update_time":"1752149074","icon":"\/docker_production\/nvnnj2\/content_icon\/rDHL0uEG?rand=1413916287","desc":"
This Specification is developed to guarantee good user experience, ensure authentic and lawful advertising, and protect the legitimate rights and interests of consumers.Advertisers and agents shall also comply with corresponding regulations of the targeting area when the targeting area. If you have any questions, please contact your account manager or the contact person specified in the contract.<\/p>","child":[{"id":"542689","string_id":"buHGHnWw","name":"Network Content Specifications of Mintegral for Mainland China","type":"2","status":"1","slug":"china-content-review-guideline","parent_id":"475938","add_time":"1751012492","update_time":"1751449076","icon":"","desc":"","child":[]},{"id":"542690","string_id":"S8Td48az","name":"Policies on Products Promoted outside Mainland China","type":"2","status":"1","slug":"global-product-policy","parent_id":"475938","add_time":"1751012515","update_time":"1751449096","icon":"","desc":"","child":[]},{"id":"542691","string_id":"DpIe1eSa","name":"Policies on Creatives Published outside Mainland China","type":"2","status":"1","slug":"global-ad-asset-policies","parent_id":"475938","add_time":"1751012536","update_time":"1751449134","icon":"","desc":"","child":[]}]},{"id":"475954","string_id":"5eDPNfja","name":"FAQ","type":"1","status":"1","slug":"faq","parent_id":"0","add_time":"1747028521","update_time":"1752149074","icon":"\/docker_production\/nvnnj2\/content_icon\/5eDPNfja?rand=1731738735","desc":"
This section focuses on summarizing and addressing issues related to campaign and offer creation<\/strong><\/span>, campaign and offer launching<\/strong><\/span>, creative issues<\/strong><\/span>, and financial issues<\/strong><\/span>.<\/p>\n
<\/p>","child":[{"id":"546864","string_id":"mxmPNgKi","name":"Create Campaign and Offer","type":"2","status":"1","slug":"start-a-campaign","parent_id":"475954","add_time":"1751450713","update_time":"1751610458","icon":"","desc":"","child":[]},{"id":"546865","string_id":"XIbhvGW2","name":"Launch Campaign and Offer","type":"2","status":"1","slug":"user-acquicision","parent_id":"475954","add_time":"1751450728","update_time":"1751610728","icon":"","desc":"","child":[]},{"id":"546866","string_id":"9YpPqhnR","name":"Creative Issues","type":"2","status":"1","slug":"ad-asset","parent_id":"475954","add_time":"1751450732","update_time":"1756687401","icon":"","desc":"","child":[]},{"id":"546867","string_id":"QpGC7vdz","name":"Financial Issues","type":"2","status":"1","slug":"financial-issues","parent_id":"475954","add_time":"1751450740","update_time":"1751602626","icon":"","desc":"","child":[]}]}],"expand_all":"0"},"msg":"Success","code":200}

SolarEngine Tracking