Creative Step-by-Step Guide

This guide provides a comprehensive walkthrough for setting up, managing, and reviewing creatives within our platform.

Part 1: Create a Creative Set

Step 1: Navigation

Navigate to:
User Acquisition → Manage Creative → Create Set → Upload Creative Set

Step 2: Upload Creatives

• Select Programmatic Creative as the combination method to enable the system to automatically generate and serve the most effective ad combinations.

• Input Creative Set Name

• Upload both static images and videos.

Tips: Each creative set must include both images and videos. To add only new images or videos to an existing creative set, refer to Part 2: Add New Creatives. You can create up to 100 creative sets per offer.

 

Step 3: Select Ad Output Format

Tips: Click on the 👁️ icon to preview how ads will appear. This is only a template of the creative format and does not represent the actual delivery or performance preview of the creatives in your campaign. Once uploaded, the system will automatically select all eligible ad outputs. If you want to exclude a specific Ad Output, you can manually deselect it.

 

Step 4: Apply Creative Set to Offer

 

Part 2: Add New Creatives

Step 1: Navigation

Navigate to:

User Acquisition → Manage Creative → Creative → Upload New Creatives

Step 2: Upload Assets

Upload new images or videos as needed.

Step 3: Link to Existing Set

After uploading, link the new assets to an existing creative set to enable ad delivery.

 

Part 3: Remove or Delete Creatives

Step: Navigation

Navigate to:

User Acquisition → Manage Creative → Creative → Remove or Delete Creative

When removing creatives, you first need to select the creative set from which you want to remove them and then submit.

Tips: Remove: Deactivates the creative from a live offer. Delete: Permanently deletes the creative from the system.

 

Part 4: Performance Reporting

Step: Navigation

Navigate to:

Reports → Creatives Monitor

Use this section to review creative performance by offer.

Part 5: Ad Spec

Image ads specs

• Format: JPG (required), JPEG, PNG, GIF, BMP

• Size: Max 5M

• • Required

• • • 1200x628

    • 512x512 (icon)

• • Optional

• • • 1280x720

    • 720x1280

    • 1080x1920

    • 1920x1080

    • 320x50

    • 600x600

    • 640x120

    • 728x90

Video ads specs

• Format: MP4

• Size: Max 200M

• • Required 

• • • 1200x628 (statics end card)

    • 512x512 (icon)

• • Optional

• • • 1280x720

    • 720x1280

    • 1080x1920

    • 1920x1080

Part 6: Creative Set Review Status

• Active: At least one ad in the set is approved and running.

• Pending: All ads are under review; none are available to serve.

• Rejected: All creatives are rejected; specific rejection reasons are provided per line.

Appeal Rejected Ads: Submit Appeal Form

 

Part 7: Playable Ads

Step 1: Upload Playable Creatives

• Playable Format: supports URL, ZIP

• Playable Form: supports playable & dynamic endcard

Step 2: Playable Test Guide

• Load the Playable

 

• Play through the entire playable experience until the end to ensure all methods in the file are tested. 

• If each method is successfully checked, a green checkmark ✅ will appear.

• If something is wrong, hover over the question mark icon next to each method for a detailed explanation. Retry it until you get a success. (Reach out to your AM if you couldn’t make it happen.)

 

• Once all methods have been tested and passed, the result will show "Test Success."